Privacy Policy for Music Step Academy

Last updated: May 29, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service. It informs You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of Your information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Data Protection Regulation refers to all data protection and privacy legislation in force in the United Kingdom, including but not limited to the Data Protection Act 2018 and the Data Protection, Privacy and Electronic Communications (Amendment etc) (EU Exit) Regulations 2019, as may be amended or replaced from time to time.
  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Music Step Academy.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: United Kingdom
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual. Where applicable, this definition shall incorporate the definitions provided in the Data Protection Regulation, which refers to all data protection and privacy legislation in force in the United Kingdom, including but not limited to the Data Protection Act 2018 and the Data Protection, Privacy and Electronic Communications (Amendment etc) (EU Exit) Regulations 2019, as may be amended or replaced from time to time.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. This refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Music Step Academy, accessible from https://www.musicstepacademy.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected
Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • Name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Gender of student
  • Instrument played by student
  • Music capacity
  • Level of student
  • Music and tutoring preferences of student

We do not directly collect financial information such as credit/debit card numbers. However, our payment provider(s) may collect such information. For details on the collection and processing of financial information, please refer to the privacy policy of the relevant payment provider(s). We may collect limited financial information from you, such as when necessary to process a refund.

Usage Data

Usage Data is automatically collected when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to the type of mobile device You use, Your mobile device’s unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or access the Service through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. The tracking technologies We use include beacons, tags, and scripts to collect and track information, and to improve and analyze Our Service. All cookie used on Our Site are used in accordance with the Data Protection Regulation.

The specific technologies We use include:

  • reCAPTCHA. This cookie is used to distinguish between humans and bots which helps Us make valid reports on website usage.
  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless You have adjusted Your browser setting to refuse Cookies, Our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs). These permit Us to, for example, count users who have visited those pages or opened an email, and for other related website statistics (such as, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Use of Your Personal Data

We may use Personal Data for the following purposes, while always complying with Our obligations and safeguarding your rights under the Data Protection Regulation:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other electronic communication (such as a mobile app push notifications) regarding updates or informative communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events We offer that are similar to those that you have already purchased or enquired about, unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users may be among the transferred assets.
  • For other purposes: We may use Your information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and evaluating and improving our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case We will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent required to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or improve the functionality of Our Service, or We are legally obligated to retain it for longer periods. As a result, We will keep your data on file for 36 months after Your last activity.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at Our operating offices and in any other locations where the parties involved in the processing are situated. This means Your information may be transferred to, and maintained on, computers located outside of Your state, province, country or other governmental jurisdiction, where the data protection laws may differ from those in Your jurisdiction.

By consenting to this Privacy Policy and submitting Your submission, You agree to this transfer.

We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy. We will not transfer Your Personal Data to an organization or a country unless there are adequate controls in place to protect the security of Your data and other personal information.

Update, amend, delete Your Personal Data

Under Data Protection Regulation, You have the right to request that We delete the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about yourself from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if You have one, and visiting the account settings section that allows You to manage Your personal information. You may also contact Us to request access to any personal information You have provided.

Please note, however, that We may need to retain certain information when We have a legal obligation or lawful basis to do so.

For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

Disclosure of Your Personal Data
Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, We may be required to disclose Your Personal Data if compelled by law or in response to valid requests by public authorities (e.g. a court or government agency).

Other legal requirements

We may disclose Your Personal Data if We believe such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing related to the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability
Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of transmission over the Internet or electronic storage is 100% secure. While We use commercially acceptable means to protect Your Personal Data, We cannot guarantee absolute security.

Links to Other Websites

Our Service may contain links to websites not operated by Us. If You click on a third-party link, You will be directed to that site. We strongly advise You to review the Privacy Policy of every site You visit as We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and, if significant, via email and/or a prominent notice on Our Service. We will update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes, which will be effective upon posting to this page.

Contact Us

If You have any questions about this Privacy Policy, You can contact us:

By email: info@musicstepacademy.com

By visiting this page on our website: https://musicstepacademy.com/contact-us-2/

By phone number: 44(0)7869239003

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